Written and Online Documentation

MoxiCom Technical Communications specializes in producing the following types of high-quality written and online technical documentation:

  • Policy and Procedure Documentation
  • User Guides
  • Quick-Reference Guides
  • Software Hardware Installation, Setup, and Service Guides,
  • Troubleshooting Guides
  • Business Writing
  • Manufacturing-Products & Services Guides
  • Proposal, Request for Proposals (RFPs), and Grant Writing
  • White papers
Effective documentation starts with a good project plan. Our technical writers and project managers are experienced in both written and online technical and non-technical documentation projects. We have the expertise to develop documentation that is audience-specific and deliver your projects on time and within budget.

Our technical writers are certified in Information Mapping and are proponents of the minimalist writing strategy that focuses on writing documentation that is clear, concise, and easy to understand.

Call MoxiCom Technical Communications (916) 591-5016 to discuss your documentation project requirements.

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Policy and Procedure Documentation

Policies reflect the rules governing the implementation of processes.

Procedures represent the implementation of policy and should evolve over time as new tools emerge, new processes are designed, and the risks associated with a subject changes in response changes due to internal and external environmental changes.As a result, it should be recognizable that Policies and Procedures, in the majority of circumstances, that they should be regarded as separate documents.

Consideration should be given to creating your company's Policies and Procedures in an on-line system.Reasons for online access of Policies and Procedures for your organization are many.
  • Cost Effectiveness: Create a single point of access by centralizing the source of information.

  • Ease of Access: Direct access to Policy and Procedure manuals will be up-to-date and available to all users.

  • Responsiveness: You have the ability to quickly update and disseminate procedures to meet changing needs and adapt to new environments.

  • Accountability: Clearly written, available policies and procedures are one of the foundation elements of any system in which individuals and departments are held accountable to adherence to policies and procedures.
MoxiCom Technical Communication consultants are certified users of Information Mapping techniques and recommend the implementation of this popular methodology for creation of Policies and Procedures.


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User Guides

User Guides for Computer Software and Hardware, Manufacturing Products and Equipment for many industries and clients.

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Quick Reference Guides

A Quick Reference Guide is a tool designed to, quickly, allow the user to obtain general information that is pertinent to the immediate task to be performed. It is most often produced on card stock and printed on both sides of the card.

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Business Writing Projects

MoxiCom consultants are available to complete all of those time-consuming, non-revenue making documents that must be completed to successfully operate a business. Best of all, those jobs will be completed by a professional  without requiring acquisition of extra workspace, human resources, and additional purchases of hardware and software programs.

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Flow Charts and Process Work Flows

MoxiCom Technical Communications can assist you in mapping your process work flows and producing documentation in Visio. This is the first step in producing quality procedural documentation.

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Contact MoxiCom for more information
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