MoxiCom Technical Communications is a richly experienced team of professional technical communicators dedicated to providing valuable consulting services and support
to all types of businesses, not-for-profit entities, and government agencies.
Ed Gervais has been active in document project management for many years,
commencing with the administration of the airline engine warranty program for Pratt & Whitney
The years from then to now have been filled with interesting and fulfilling documentation projects in many industries and government
MoxiCom Technical Communications has provided excellent professional project support and produced valuable, clear, concise, on-time, fair-priced,
audience-targeted documentation for customers and clients in the following industries:
See our partial list of customers and clients
- Banking and Lending
- Mortgage/Financial Services
- Manufacturing - Products and Services
- High-Technology Firms
- Non-Technology Oriented Firms
- Computer Firms: Software and Hardware
- Government Agencies: Federal, State and Local
- Not-For-Profit Agencies
- Professional Groups
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Members of Society of Technical Communication (STC)
MoxiCom Technical Communication consultants are members of the Society of Technical Communication (STC)
and subscribe to the Code of Ethical Principles as set forth by the STC.
A copy of that code follows for your review.
Ethical Principles for Technical Communicators
As technical communicators, we observe the following ethical principles in our professional activities.
We observe the laws and regulations governing our profession. We meet the terms of contracts we undertake. We ensure that all terms are
consistent with laws and regulations locally and globally, as applicable, and with STC ethical principles.
We seek to promote the public good in our activities. To the best of our ability, we provide truthful and accurate communications.
We also dedicate ourselves to conciseness, clarity, coherence, and creativity, striving to meet the needs of those who use our products
and services. We alert our clients and employers when we believe that material is ambiguous. Before using another person's work,
we obtain permission. We attribute authorship of material and ideas only to those who make an original and substantive contribution.
We do not perform work outside our job scope during hours compensated by clients or employers, except with their permission; nor do we
use their facilities, equipment, or supplies without their approval. When we advertise our services, we do so truthfully.
We respect the confidentiality of our clients, employers, and professional organizations. We disclose business-sensitive information only with
their consent or when legally required to do so. We obtain releases from clients and employers before including any business-sensitive materials
in our portfolios or commercial demonstrations or before using such materials for another client or employer.
We endeavor to produce excellence in our communication products. We negotiate realistic agreements with clients and employers on schedules,
budgets, and deliverables during project planning. Then we strive to fulfill our obligations in a timely, responsible manner.
We respect cultural variety and other aspects of diversity in our clients, employers, development teams, and audiences. We serve the business
interests of our clients and employers as long as they are consistent with the public good. Whenever possible, we avoid conflicts of interest
in fulfilling our professional responsibilities and activities. If we discern a conflict of interest, we disclose it to those concerned and
obtain their approval before proceeding.
We evaluate communication products and services constructively and tactfully, and seek definitive assessments of our own professional performance.
We advance technical communication through our integrity and excellence in performing each task we undertake. Additionally, we assist other persons
in our profession through mentoring, networking, and instruction. We also pursue professional self-improvement, especially through courses and
Adopted by the STC Board of Directors,
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Certified Senior Advisors
The principals of MoxiCom Technical Communications are Certified Senior
A Certified Senior Advisor (CSA) is a professional who has received a comprehensive education in health financial and social issues facing seniors.
CSA candidates must past a challenging national exam to prove their knowledge of the issues affecting seniors and the best methods to solve and
resolve those issues for the betterment of the senior. While most CSAs already have expertise in a professional discipline, it is only after they pass the exam and agree to live up to high ethical and professional standards that they may use the designation Certified Senior Advisor.
Please feel free to call us at (916) 591-5016 or contact us through email
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Contact MoxiCom for more information
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